Terms & Conditions

Terms & Conditions2019-01-17T16:28:37+00:00

Payment

We accept paypal, bank transfer and cash on collection.

Goods paid for by cheque subject to clearance.

Returns policy

We do not accept returns on honey, unless damaged in transit and reported within 7 days we would require a photo of the damaged item and a replacement would be sent.

All other products if you are unhappy with your purchase we will accept returns within 7 days in an unused state and a refund will be processed.

Delivery

Our Honey products are made in small batches or made to order please allow between 4 to 5 working days after placing the order for your delivery.

We are currently only shipping in the UK at a fixed delivery charge of £5.00.

On larger orders we will contact you in regards to a different delivery charge depending on what you have ordered and how many.

Please don’t hesitate to contact us if you require a quote on a larger order.

All our deliveries are sent via Royal Mail.

Data Protection

We only collect your personal information (full name, address, email address and phone number) with the sole purpose of processing your order and sending you the products.

We do not process your credit card details. All the payments are handled by Paypal or other 3rd party processor, clearly specified.

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